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Privacy Notice

Date: 11 October 2023
Version: 2023/1.0F
Status: Final

Who We Are

Cropslist is a leading online marketplace for agricultural products. Our platform connects sellers with consumers, facilitates logistics services for package shipment and delivery, and offers a payment service for transactions. This website and/or mobile app is operated by AgUnity Pty Ltd. Information about our subsidiaries can be found on our website. Any personal data provided or collected by Cropslist is controlled by the subsidiary associated with the website and/or mobile app.

The Data We Collect About You

Personal data refers to any information that can directly or indirectly identify a specific individual. We collect your personal data to provide tailored products and services, as well as to analyse and improve them. For marketing and personal data optimisation purposes, we may collect, use, store, and transfer different types of personal data. Cropslist also utilises Google Digital Marketing to propose targeted offers for specific products and services to our customers. You provide us with personal data when you register your details on our website and mobile platforms and engage in transactions. The personal data we collect includes: A. Information you provide to us: We receive and store information such as your name, contact details, biometric data, delivery address, and financial data. This may include:
  1. Contact details (such as name, postal addresses, phone numbers, and email addresses)
  2. Demographic information (such as date of birth, age or age range, and gender)
  3. Online registration information (such as password and other authentication details)
  4. Payment information (such as credit card information and billing address)
  5. Information provided in questionnaires (such as customer satisfaction surveys or market research)
  6. Competition entries/submissions
  7. Marketing preferences in certain cases.
B. Information we automatically collect/generate or obtain from third parties: We automatically collect and store information about your use of the Cropslist marketplace, including searches, views, downloads, and purchases. We may also receive information from third parties, such as carriers, payment service providers, merchants/brands, and advertising service providers. This information may relate to your device, usage of our websites and apps (including partnered third-party websites), and personal preferences, interests, or geographic location. Examples include:
  1. Name and age (or predicted age range)
  2. Device information, operating system, browser, and IP address
  3. Unique identifiers associated with your device
  4. Web pages visited
  5. Products viewed or searched for, purchased, or added to a shopping basket
  6. Duration of website or app usage, along with visit/usage date and time
  7. Personal data within user-generated content (such as blogs and social media postings)
  8. Social media username or ID
  9. Social media profile photo and other profile information (such as number of followers).
We strive to provide you with choices regarding the personal data you provide to us. If you wish to have your personal data used by Cropslist for personalised experiences, targeted advertising, and content, you can indicate so through the relevant tick-box(es) on the registration form or by answering questions presented by Cropslist representatives. You can opt-out or adjust your preferences at any time by closing your account or contacting us through the contact form on Closing your account will result in the unavailability of products and services accessed through it.

Cookies and other Identifiers

A cookie is a small file of letters and numbers that we place on your computer, mobile phone, or tablet if you agree. Cookies help us distinguish you from other users of our website and mobile applications, enhancing your browsing experience. For more information about cookies and how we use them, please refer to our Cookie Notice.

How We Use Your Personal Data

We use your personal data to operate, provide, develop, and improve the products and services we offer. This includes:
  1. Registering you as a new customer
  2. Processing and delivering your orders
  3. Managing your relationship with us
  4. Enabling your participation in promotions, competitions, and surveys
  5. Improving our website, applications, products, and services
  6. Recommending/advertising products or services that may interest you
  7. Enabling your access to products and services offered by partners and vendors
  8. Complying with legal obligations, including identity verification
  9. Detecting fraud.

Legal Basis for the Processing of Personal Data

We will process your personal data only when we have a legal basis to do so. The legal basis depends on the purposes for which we have collected and used your personal data. In most cases, the legal basis will be one of the following:
  1. Consent: When you have provided consent to receive specific marketing communications. You can withdraw your consent at any time, including through the "unsubscribe" link in our marketing emails.
  2. Legitimate business interests: When necessary to understand our customers, promote our services, and operate effectively, while respecting your privacy and rights.
  3. Performance of a contract with you: When processing is necessary to fulfil a contract, such as processing your order and delivering the product.
  4. Compliance with law: When we have a legal obligation to use your personal data.

How We Share Your Personal Data

A. We may need to share your personal data with third parties for the following purposes:
  1. Sale of products and services: To deliver products and services purchased on our marketplace, we may provide your personal data to third parties.
  2. Working with third-party service providers: We engage third parties to perform functions on our behalf, such as order fulfillment, data analysis, marketing assistance, payment processing, content transmission, credit risk assessment, and customer service.
  3. Business transfers: As we develop our business, we may sell or acquire other businesses or services, and customer information may be transferred as part of such transactions.
  4. Detecting fraud and abuse: We may release account and personal data to other companies and organisations for fraud protection, credit risk reduction, and compliance with applicable law.
B. When sharing your personal data with third parties, we:
  1. Require them to use your data in accordance with this Privacy Notice, our Privacy Policy, and applicable law.
  2. Only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow third-party service providers to use your personal data for their purposes.

International Transfers

We may transfer your personal data to locations in other countries, subject to applicable laws. Such transfers entail inherent risks. When transferring your personal data internationally, we implement necessary measures to protect your data and ensure the same level of protection as in the country of data origin. We continue to respect your legal rights as outlined in this Privacy Notice and applicable laws.

Data Retention

We will ensure that your personal data is processed for the minimum period necessary for the purposes mentioned in this Privacy Notice. Your personal data may be retained as long as:
  1. We maintain an ongoing relationship with you, improving your experience and ensuring communication
  2. Your personal data is necessary for the purposes stated in this Privacy Notice and has a valid legal basis
  3. Any applicable limitation period persists
  4. We actively review and securely delete or anonymise personal data when there is no longer a legal, business, or consumer need to retain it.

Data Security

We have implemented security measures to prevent unauthorized access, loss, alteration, or disclosure of your personal data. Access to your personal data is limited to employees, agents, contractors, and other third parties who require it for business purposes. They are bound by confidentiality obligations and will only process your personal data according to our instructions. We have procedures in place to address any suspected personal data breaches, and we will notify you and relevant regulators if required by law.

Your Legal Rights

  1. It is important to keep your personal data accurate and up to date. Please inform us of any changes during your relationship with us.
  2. Under certain circumstances, you have rights under data protection laws regarding your personal data. These rights include the right to access, correct, or erase your personal data, object to or restrict its processing, request its transfer to a third party, and unsubscribe from our emails and newsletters.
  3. If you wish to permanently delete your data from our website and other applications, you can close your account by following this link and the provided instructions. Closing your account will result in the unavailability of products and services accessed through it.
  4. We reserve the right to refuse your request if it is unreasonable or if you have not provided the necessary additional information to confirm your identity.

Data Controllers & Contact

If you have any questions, concerns, or require more information about Cropslist's privacy practices or how we process your personal data, or if you wish to exercise your legal rights, please contact the Data Privacy Officer through the contact form on our website. We will investigate any complaints about our management of personal data and respond to substantiated complaints within the prescribed timelines.

Related Practices and Information

  1. Cookie Notice
  2. Terms and Conditions